The Appraisal Institute of Canada (AIC) is a self-regulated body, and has established a standard-based Professional Practice model that is responsive, transparent and accountable to the public and AIC members alike.
The Institute employs a Counselor of Professional Practice. The Counselor of Professional Practice is the first point of contact and as such is dedicated to serving the public interest by responding to various types of queries. In this regard, the counselor registers consumer concerns and complaints related to the service of an AIC member with the assurance of confidentiality and expedient action.
The counselor provides expert advice on the application of the Canadian Uniform Standards of Professional Appraisal Practice to members of the Institute as an educational service.
The Institute’s professional practice process includes three disciplinary committees, appointed by the Board of Directors that carries out investigation, adjudication, and appeal hearings for the most serious breaches in the Standard and Code of Ethics.